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The process

Set up on your brand, grows with you

Grow4Me is not a closed box. It’s a platform that is set up with your brand’s data, runs across your channels and evolves over time. The start is transparent and predictable; you know from the outset what we do, what we expect from you and what we deliver.

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Roadmap
PHASE 01
Discovery and scope
We clarify the goal and scope
PHASE 02
Setup on your brand
Data, flows and channels are connected
PHASE 03
Launch and growth
It goes live, maintenance continues
Three phases

From discovery to launch, a clear path

You know in advance what is done in each phase and what you get.

PHASE 01

Discovery and scope

We listen to your needs and goals. Together we clarify which capabilities will be active, which channels they’ll run on and how success will be measured. By the end of this phase, the scope, timeline and responsibilities are clear for everyone.

Discovery call Scope and goal Responsibilities become clear
What you get in this phase
  • A clear scope and capability list
  • An estimated timeline and process plan
PHASE 02

Setup on your brand

Your catalog, knowledge base, location data and brand voice are introduced to the agent. Prompts, flows and the interface are customized to your brand; if needed, it is integrated with your existing systems. It connects to your channels, primarily WhatsApp and web.

Data and content transfer Flow and interface customization System integration
What you get in this phase
  • An agent set up and tested specifically for your brand
  • A setup running connected to your channels (web, WhatsApp)
PHASE 03

Launch, maintenance and growth

The platform goes live and starts running. Reactive maintenance and bug fixing continue within the plan. As needed, new capabilities, new verticals and enhancements are added with separate work orders. The platform is not static; it evolves together with your brand.

Reactive maintenance included Continuous improvement Adding new capabilities
What you get in this phase
  • A platform that is live, monitored and maintained
  • The option to add new features and verticals on demand
Clear responsibilities

Who does what, clear from the start

No surprises. What’s expected of you is little and clear; we take care of the rest.

What’s expected of you

  • Sharing your product, service and operational knowledge (catalog, FAQ, policies)
  • Giving direction on your brand voice and goals
  • Technical access and a point of contact for existing systems, if any
  • Feedback during the testing phase

What you get from us

  • A platform set up, tested and launched specifically for your brand
  • All of the prompts, flows, interface and integrations
  • Channel connection and multi-channel operation
  • Reactive maintenance and continuous improvement
Working model

Clear, predictable and sustainable

A three-part structure: set up once, runs as a platform, maintained and evolved.

ONCE

Setup

Brand-specific setup, data transfer, customization and integration. The one-time phase that forms the foundation of the project.

ONGOING

Platform license

A periodic license for the infrastructure, channels and management the agent runs on. Keeps the platform live and up to date.

ONGOING

Maintenance and growth

Reactive maintenance and bug fixing are within scope. New features, new verticals and enhancements are planned with a separate work order.

Maintenance included
FAQ

Questions that come up before you start

How long until it goes live?
The duration is proportional to the scope. A narrow start with a single capability is set up quickly, while a multi-channel, integrated setup takes longer. At the end of the discovery call we give you an estimated timeline.
Does it connect to our existing systems?
Yes. We can connect to your catalog, appointment, CRM or enterprise systems via API. We integrate with organization-specific development, without disrupting your existing flow.
What’s included in maintenance?
Reactive maintenance and bug fixing are within the plan; when there’s an issue with the running system, we step in. New features, new verticals or out-of-scope development are planned with separate work orders.
Can a single agent do multiple jobs?
Yes, that’s the core idea of Grow4Me. The same agent takes on roles like product finding, support, lead collection and routing depending on the task and context. We decide together which capabilities will be active for your brand.
Is our data secure?
The agent works only from the approved sources you share. Data processing is set up in line with the relevant regulations and your organization’s policies. In sensitive verticals such as healthcare, this framework is a particular priority.
Let’s begin

The first step is a discovery call

Let’s listen to your needs and clarify the right scope and process together. Not binding; just the right start.

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